Our Mission

forWord Connections works with people to build strong companies.

Human Resource

We provide expert guidance and targeted support of administrative functions available for short-term or ongoing assignments.

Management Consulting

We help organizations build value by providing strategic solutions that develop plans to measurably improve talent engagement, retention, & productivity.

Training & Development

We will customize our Training and Development support for your culture while building skills needed to achieve your mission.


Susan D. Word, SPHR

Susan began her career as a commissioned officer in the United States Army where she served as a helicopter pilot and maintenance test pilot in the US and Germany. Susan has a Master’s degree in Human Resources Development Leadership from the University of Texas at Austin and holds the Senior Professional in Human Resources (SPHR) certification and (SHRM) Senior Certified Professional certifications. Susan is currently an Adjunct Instructor for Austin Community College and Temple College teaching the HR Certification Prep Course. She served as a volunteer leader in local and state SHRM Chapters for over 10 years. Susan currently volunteers as an ombudsman for the Employer Support of the Guard and Reserve (ESGR), a role that blends her knowledge of both HR and military.
Susan Word, Owner and founder of forWord Connections

Get Ready

forWord CONNECTIONS brings value to your business by ensuring that your policies and processes are aligned with your mission and culture.

  • Performance Management
  • Employee Law
  • Diversity
  • Hiring/Termination
  • Employee Relations
  • Investigations

Get Help

forWord CONNECTIONS serves small to medium-sized organizations and can act as your Human Resources Department, working with you on a continuing basis rather than you hiring a full-time employee.

Human Resources


Get in Touch